Account Creation

The Account Creation process is triggered during the job application phase when an employer or ATS requires the creation of an account to complete the application process.

1. User Application Submission

• A user applies for a job that requires an account.
• The client may provide user credentials (e.g., username and password) to the employer/ATS if they collect them from the user.

2. Credentials Validation and Fallback

• If the provided credentials are valid, they are used to sign in to the employer/ATS.
• If the credentials are invalid or not provided, an account is automatically created on behalf of the user.

3. Handling Duplicate Email Errors

• To prevent errors caused by duplicate emails (e.g., “email already in use”), a new email address is generated for the user.
• This new email can include a client-specified domain.
  Example:
  • Original email john.doe@mail.com.
  • Generated email john.doe-1234abc@apply.company.com.

4. Post-Creation Notification

• Once the account is created and the application is successfully submitted the user receives an email notification with the generated email address used for the account and a link to reset their password.
• Any emails sent to the generated email address (e.g., john.doe-1234abc@apply.company.com) are automatically forwarded to the users actual email (e.g., john.doe@mail.com).
• Both the email sender and the email template can be customized by the client.

View the diagram of the account creation flow here. (opens new window).